Refund Policy: Written cancellations will result in an administrative fee of $15 for Heartsaver Courses, $35 BLS courses; $15 for BLS Skills Sessions; $50 for Heartsaver Skills Sessions; $25 for advanced level provider courses or skills sessions; $100 for instructor courses. Cancellations within 7 days of the course date are not eligible for a refund.

Rescheduling Policy: Any requests to reschedule must be made by email; phone calls will not be accepted for rescheduling. You will be charged an administrative fee of $10 for Heartsaver or BLS provider courses; $15 for Skills Sessions; $25 for advanced level provider courses; $50 for instructor course. You have 45 days from the original course date for a one-time reschedule of your class. If you do not successfully complete the one-time rescheduled course, it will be treated as a new registration and you will be required to pay for a new class.

No Show: There is NO Refund for no-shows. Student will have to register and pay for a new class.

Tardy Policy: Please make plans to arrive on time. Students arriving after class start time will need to reschedule (rescheduling policy and fee applies).