Apex EMS Education, LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our students and website users. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect:

Name, address, phone number, and email
Payment information through the Hovn Portal
Date of birth and identification as required for certifications
Course records, completion status, and certification data
IP address and website usage data

2. How We Use Your Information

Information is used to:

Process course registrations and payments
Verify identity for certification issuance
Communicate about classes, schedules, and compliance
Report completion to ARC, AHA, HSI, NAEMT, or other credentialing bodies
Improve our services and maintain training records

3. Information Sharing

We may share information with:

Accrediting organizations (ARC, AHA, HSI, NAEMT)
Payment processors
Regulatory agencies when required
Employers when authorized by the student

We do not sell personal information to third parties.

4. Data Security

We use industry-standard safeguards to protect your data. Payment information is processed through secure third-party platforms and is not stored directly by Apex EMS Education.

5. Student Rights

Students may request:

Access to their records
Correction of inaccurate information
Deletion where legally permissible

Requests must be sent to info@apexemsed.com.

6. Communications

By registering, students consent to receive emails and messages related to:

Class reminders
Certification notices
Policy updates
Required compliance communications

7. Cookies & Website Data

Our website and Hovn Portal may use cookies to improve functionality and user experience.

8. Retention

Training records are retained as required by accrediting agencies and state regulations.

9. Changes to This Policy

Apex EMS Education may update this policy at any time. Continued use of services constitutes acceptance of changes.

10. Contact

Questions regarding privacy should be directed to: Apex EMS Education, LLC Email: info@apexemsed.com

Privacy Policy