Terms and Conditions
Terms & Conditions
1. Registration & Payment
All participants must register in advance for training sessions.
Payment is required at the time of registration unless prior arrangements are made.
Spaces are limited; registration is confirmed once payment is received.
Group or corporate bookings require a deposit unless otherwise agreed in writing.
2. Cancellations, Refunds & Rescheduling
Student Cancellations: Cancellations made 7 days or more before the class will receive a full refund (minus processing fees).
Cancellations made within 7 days of the class are non-refundable, but students may reschedule for a future class (subject to availability).
No-Shows: Failure to attend without prior notice forfeits all fees.
Provider Cancellations: In the event Heartspark Elite must cancel or reschedule a class (e.g., due to low enrollment, instructor emergency, or facility issues), participants may transfer to another class or request a full refund.
3. Certification
Heartspark Elite provides certification through an accredited organization (e.g., American Heart Association, American Red Cross, or equivalent).
Successful completion of both the skills assessment and written exam is required to receive certification.
Certification cards are generally issued within 7–10 business days after class completion.
4. Attendance & Participation
Participants must arrive on time; late arrivals