Privacy Policy
Collection and Use of Student Information
Finish Strong CPR & Medical Training, LLC (“Finish Strong,” “we,” “us,” or “our”) respects the privacy of our students, customers, and organizational clients. We collect, use, and maintain personal information as reasonably necessary to provide training and certification services, administer course registrations, communicate with participants, maintain required records, and operate our business.
Information We May Collect
Depending on the course or service requested, we may collect information including, but not limited to, your name, email address, telephone number, employer or affiliated organization, registration and appointment information, course history, certification status and expiration dates, attendance and completion records, payment or transaction information, and other information you voluntarily provide to us.
How We May Use Your Information
We may use personal information for legitimate business and operational purposes, including to:
Register and enroll participants in courses, appointments, and training programs;
Process transactions and administer purchased services;
Provide course instructions, confirmations, scheduling information, reminders, and other communications related to a registration or service;
Issue, facilitate, verify, or maintain certification and training records;
Maintain records required by certifying organizations, training partners, contractual obligations, or applicable law;
Notify students and customers of upcoming certification expiration dates and renewal opportunities;
Provide information regarding relevant courses, certification programs, training opportunities, promotions, and other services offered by Finish Strong;
Respond to inquiries and provide customer support;
Improve our programs, communications, operations, and customer experience; and
Protect our business, customers, and systems and comply with applicable legal obligations.
Communications and Marketing
We may use contact information provided to us to communicate regarding registrations, certifications, course requirements, certification expiration dates, renewal opportunities, and other Finish Strong programs or services that may be relevant to you.
Where required by applicable law, promotional email or text message communications will be sent only with the appropriate consent. Recipients may opt out of promotional communications using the unsubscribe or opt-out instructions provided in those communications. Opting out of promotional communications will not necessarily prevent us from sending transactional, administrative, safety-related, or other communications reasonably necessary to provide a course or service you have requested.
Disclosure of Information
Finish Strong does not sell or rent personal information to third parties for their independent marketing purposes.
We may disclose personal information to service providers, payment processors, scheduling and communication platforms, certifying organizations, training partners, contractors, or other parties when reasonably necessary to provide our services, administer certifications, maintain required records, operate our business, or comply with applicable legal or regulatory obligations.
Third-party services may process information in accordance with their own privacy policies and applicable contractual and legal requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or loss. However, no electronic transmission, storage system, or method of data processing can be guaranteed to be completely secure.
Retention of Information
We may retain student, certification, transaction, and business records for as long as reasonably necessary to provide our services, maintain certification or training records, fulfill legitimate business purposes, comply with applicable requirements, resolve disputes, and enforce our agreements.
Your Choices
You may request to update or correct certain personal information maintained by Finish Strong or request to opt out of eligible promotional communications. Certain information may need to be retained where required for certification, recordkeeping, contractual, legal, or legitimate business purposes.
By providing personal information to Finish Strong, you acknowledge that your information may be collected, used, and disclosed as described in this Privacy Policy and as otherwise permitted or required by applicable law.
