Privacy Policy

Falcon CPR Training LLC

Effective Date: June 12, 2026

1. Information We Collect

Falcon CPR Training LLC collects personal information necessary to provide training services and manage course registrations.

This may include:

Name
Email address
Phone number (if provided)
Billing and payment information
Course registration details
Certification and training records

We collect this information when you:

Register for a class
Contact us
Use our website

2. How We Use Your Information

We use your information to:

Process class registrations
Send confirmation and reminder emails
Issue certifications
Provide customer support
Send follow-up communications related to your training, such as renewal reminders or educational content

We do not sell your personal information.

3. SMS Communications

If you provide consent to receive SMS messages from Falcon CPR Training LLC, we may send customer care text messages regarding class registrations, appointment reminders, certification information, scheduling updates, and customer support.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Payment Processing

Payments are processed securely through third-party providers such as Stripe.

We do not store full credit card information on our servers. Payment data is handled in accordance with the payment processor's privacy and security policies.

5. Third-Party Services

We use trusted third-party services to operate our business, including:

HOVN for scheduling and registration
Stripe for payments
Google Analytics for website traffic analysis

These providers may have access to necessary data only to perform their functions and are not permitted to use it for other purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve user experience
Analyze website traffic
Understand how visitors use our site

You can control cookie preferences through your browser settings.

7. Data Sharing

We may share your information only when necessary to:

Provide certification through recognized organizations
Process payments
Comply with legal obligations

We do not sell or rent personal information to third parties.

8. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your data (where applicable)

To make a request, contact us using the information below.

10. Data Retention

We retain training and certification records as necessary to:

Provide proof of certification
Meet regulatory or organizational requirements
Support customer service and renewals

11. Contact Information

If you have questions about this Privacy Policy, you may contact:

Falcon CPR Training LLC
Email: cpr@falconcpr.com
Phone: 312-775-2172
Website: www.falconcpr.com