Privacy Policy for Urban Rescue Solutions CPR and AED Effective Date: [8/1/2017]

Urban Rescue Solutions CPR and AED ("we," "us," or "our") is committed to protecting the privacy and personal information of our clients, website visitors, and training participants. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us, whether online, in person, or through our training services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you register for a class, contact us, or make a purchase, we may collect:

Full name
Email address
Phone number
Mailing address
Emergency contact details (if applicable)
Payment information (processed securely through third-party services)
Certification-related details (e.g., AHA certification info, course history)

B. Non-Personal Information

We may automatically collect certain data through cookies and analytics, such as:

IP address
Browser type
Device type
Date and time of access
Pages viewed

2. How We Use Your Information

We use the information we collect for the following purposes:

To register you for CPR/AED and other safety training classes
To provide course materials and certifications
To send important updates, reminders, and renewal notices
To process payments and manage transactions
To respond to inquiries and provide customer support
To comply with legal and accreditation requirements
To improve our website, services, and user experience

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Third-party service providers (e.g., payment processors, certification partners like the American Heart Association) for business operations
Regulatory or legal authorities, if required by law or to protect our rights
Training affiliates, if your course is co-hosted with a partner organization (with notice)

4. Data Retention

We retain personal information only as long as necessary for:

Providing services
Maintaining records of certification
Meeting legal and accreditation obligations

When no longer needed, your information is securely deleted or anonymized.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

SSL encryption for online forms and transactions
Secure third-party payment processors
Restricted access to personal information

However, no system is 100% secure. By using our services, you acknowledge this risk.

6. Your Rights and Choices

You may:

Request access to your personal information
Request correction or deletion of your data
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise your rights, contact us at: 📧 [info@urbanrescuesolutions.com] 📞 [262-203-9815]

7. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from minors without verified parental consent. In the event we train children we supply a permission slip for parents or guardians to fill out and return.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Urban Rescue Solutions CPR and AED 📍 [3403 50th Ave Kenosha, WI 53144] 📧 [info@urbanrescuesolutions.com] 📞 [262-203-9815] 🌐 [https://www.urbanrescuesolutions.com/]