Mid-Minnesota EMS Education (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when you register for our courses, use our website, or communicate with us.

1. Information We Collect

We collect the following types of information:

Personal Information: When you register for a class or contact us, we may collect your name, address, email, phone number, date of birth, certification/license information (if applicable), and payment details.

Payment Information: Payment is processed securely through third-party payment processors. We do not store full credit card numbers on our servers.

Usage Data and Cookies: We may collect non-personal information such as IP addresses, browser type, pages visited, and device information using cookies and analytics tools to improve user experience and website performance.

2. How We Use Your Information

We use your information to:

Process class registrations and payments
Issue certification cards and maintain training records
Send class reminders, updates, and renewal notices
Respond to customer service requests
Improve website functionality and service offerings
Send promotional emails (you may opt out at any time)

3. Information Sharing

We do not sell or rent your personal information. We may share your information with trusted third parties who help us operate our business, such as payment processors, certification providers, or email service platforms. These partners are obligated to keep your information confidential.

We may also disclose information if required to comply with legal obligations or protect the rights, safety, or property of our business, users, or others.

4. Data Security

We implement appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive data is transmitted via secure SSL connections.

5. Data Retention

We retain your personal data for as long as necessary to fulfill course and certification requirements, comply with legal obligations, or provide follow-up services. Typically, student records are retained for a minimum of two years.

6. Your Choices and Rights

You may request access to, correction of, or deletion of your personal data by contacting us.
You can opt out of marketing emails at any time using the unsubscribe link in our emails.
You may disable cookies through your browser settings, but this may affect website functionality.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about this policy, please contact us at:

Mid-Minnesota EMS Education

Email: info@mmemsed.com

Phone: (320) 270-1445

Website: www.mmemsed.com