Privacy Policy
Effective Date: July 27, 2025
At Respond365 LLC, we are committed to protecting the privacy of our students and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you register for our courses online through a third-party application, Hovn.
1. Information We Collect
When you register for a course with Respond365 LLC via our third-party registration application Hovn, the following types of personal information may be collected:
Contact Information: Name, email address, phone number, and mailing address.
Course Registration Details: Information related to the specific course you are enrolling in.
Payment Information: While we do not directly collect or store your payment card details, our third-party registration app may process this information securely on our behalf. Please refer to the privacy policy of the third-party app for details on their payment processing practices.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process Registrations: To enroll you in the requested course and manage your registration.
To Communicate with You: To send you important information about your course, such as confirmation, reminders, course materials, and updates.
To Process Course Completions: To issue completion cards or certifications and maintain records of your course completion.
Customer Support: To respond to your inquiries, provide assistance, and address any issues you may encounter.
Internal Operations: For administrative purposes, record-keeping, and to improve our services.
3. How We Share Your Information
Respond365 LLC does not sell, rent, distribute, or share your personal information with third parties for their marketing or commercial purposes.
We only share your information in the following limited circumstances:
Third-Party Registration App: We utilize a third-party application (Hovn) to facilitate our online registrations. Your personal information entered into this app is processed according to their privacy policy. We encourage you to review the privacy policy of Hovn to understand their data practices. We have chosen a reputable third-party provider that we believe upholds strong data security standards.
Course Completion Processing: To process and issue your certification or completion card, it may be necessary to share relevant information (e.g., your name, course completion date) with the certifying body (e.g., American Heart Association, American Red Cross).
As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of service, or as evidence in litigation in which Respond365 LLC is involved.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect and maintain. While no method of transmission over the internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.
5. Your Choices and Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you.
Correction: The right to request correction of inaccurate or incomplete information.
Deletion: The right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Objection/Restriction: The right to object to or request restriction of our processing of your personal information.
To exercise any of these rights, please contact us at info@respond365.us or (855) 255-0202.
6. Third-Party Links
Our website or the third-party registration app may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Respond365 LLC info@respond365.us (855) 255-0202
