Student Privacy Policy

At Rhythm of Life CPR, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you book a class on our website or scheduling pages.

1. Information We Collect

When you register for an American Heart Association (AHA) course on our platform, we collect information directly from you: [1, 2]

Contact Information: Full name, phone number, and unique email address. [1]
Employment Details: Employer name, corporate billing data, or professional license details (if your workplace is managing your compliance or paying for your seat). [1]
Payment Data: Credit/debit card numbers, billing addresses, and transaction details. All payments are processed securely through our scheduling partner's integrated merchant processor; we do not store raw credit card details on our own servers. [1, 2]

2. How We Use Your Information

We use the information we collect to manage our mobile operations and execute your training efficiently. Specifically, your data is used to:

Process your registration and maintain accurate course rosters.
Submit your course completion data to the American Heart Association (AHA) to generate and issue your official eCard certification.
Link your certification status to your employer profile if your workplace coordinates your corporate training.
Send you automated transactional emails, class details, maps, and text reminders regarding your upcoming session.
Send automated renewal notifications to your email and phone number when your 2-year certification is nearing its expiration date. [1, 2]

3. Data Sharing with Third Parties

We do not sell, rent, or trade your personal information to outside marketers. We only share data with essential infrastructure partners required to run our business and fulfill your certification:

The American Heart Association (AHA): Your name, email, and testing details must be submitted to the AHA and their authorized Training Centers to legally validate and issue your official eCard. [1, 2]
Hovn (Scheduling & Operating Platform): We use Hovn to manage our class scheduling, process registrations, sync rosters, host student portals, and automate transactional communications. [1, 2]
Corporate Clients/Employers: If an employer pays for your course or books a private group session, your registration status, class attendance, and eCard issuance records may be visible to your employer's training administrator. [1]

4. Data Retention and Security

Roster Retention: Per AHA guidelines and compliance rules, instructor rosters, attendance files, and skill check records must be securely maintained for a minimum period of three (3) years following course completion. [1, 2]
Security Measures: We and our software infrastructure partners utilize industry-standard data encryption and secure cloud environments to defend your data against unauthorized access, leaks, or modification. [1, 2]

5. Your Rights and Choices

Correcting Information: Students are responsible for ensuring their registration information is correct. You may log into your student portal at any time to verify your details, access your completed certificates, or update typos. [1]
Opting Out: You may opt out of future marketing communications or automated 2-year expiration reminders by clicking the "unsubscribe" link in our notifications. However, you cannot opt out of administrative emails or text messages directly related to a class you are currently active and registered to take. [1]