Terms and Conditions
Terms and Conditions
Last updated: May 11, 2026
Below are our terms and conditions. Please note, by registering or paying for a course, you are agreeing to all terms and conditions listed below. See also our Privacy Policy.
Use of the Site
The Site and all content and materials contained on the Site, including, but not limited to, text, graphics, logos, images, and software, are the property of The First Aid Training Guy, LLC or its licensors and are protected by U.S. and international copyright and trademark laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use only. Any unauthorized use of the Site or its content is strictly prohibited.
Course Registration
To register for a CPR training course offered by The First Aid Training Guy, LLC, you must be at least 16 years of age and have a valid email address. By registering for a course, you agree to pay the applicable course fee and any applicable taxes. Payment must be made in full at the time of registration.
Cancellation and Refund Policy
If you need to cancel your registration for a First Aid/CPR/AED training course, you must do so at least 72 hours prior to the start of the course to receive a full refund.
Cancellations made within 72 hours of the start of the course will not be eligible for a refund; however, you can reschedule for an additional $25 to $50 rescheduling fee, depending on the course that you are registering for. If The First Aid Training Guy LLC cancels a course, you will receive a full refund.
CPR Class Protection Plan
If you purchased the CPR Class Protection Plan at checkout, you are allowed to make one change or cancel without any additional fees. If you cancel and you have purchased the protection plan, you would receive a refund for the course fees that you paid minus the cost of the plan. For example, if you purchase a seat in a First Aid/CPR/AED class for $78 plus the $20 protection plan, you would receive a refund of just $78 because you are using the protection plan to cancel your spot within the course. Please note that this protection plan is not available on all classes.
Strict No Call / No Show Policy
For students who do not call or show up for class, no refund is issued. You must pay full price to attend another class. You must notify us prior to the course if you are going to be late. If you are later than 15 minutes, you must reschedule with a $25 rescheduling fee, no exceptions, as there is a strict syllabus and strict course schedule that we must follow per American Red Cross and the American Heart Association.
Late Show
If you are later than 15 minutes, you must reschedule with a $25 rescheduling fee. You will not be allowed to enter the course and must reschedule at a later date or time.
Private & Group Class Deposits
For private and group CPR training classes, a deposit is required to reserve the date and time of the class. The deposit is non-refundable, but may be applied to a future class within six (6) months of the original class date. If you need to reschedule a private or group class, you must do so at least 72 hours prior to the start of the class to apply the deposit to a future class. If you do not reschedule the class within one year or do not show up for the class, the deposit will be forfeited.
SMS / Text Messaging Program
By providing your mobile phone number and explicitly checking the SMS opt-in checkbox in your Account Settings, you consent to receive automated text messages from The First Aid Training Guy, LLC related to:
Course announcements posted by your instructor
Order confirmations and receipts
Shipping and delivery status updates
Account and certificate-related notifications
Message Frequency: Recurring messages, typically up to approximately 4 messages per month. Frequency may vary based on your enrollments and order activity.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan. We do not charge a fee for the messages themselves.
Carriers: Supported on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost, MetroPCS, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.
Help & Stop: Reply HELP at any time for help, or STOP to unsubscribe from all text messages from this program. After replying STOP, you will receive one final confirmation message and no further texts. You can also opt out at any time by un-checking the SMS box in Account Settings.
Consent: Consent to receive text messages is not a condition of purchase or of using our services. We will not sell, rent, or share your mobile number with third parties for their own marketing. See our Privacy Policy SMS section for details.
Support: For questions about the SMS program, contact us at (651) 432-5277 or office@thefirstaidtraining.com.
Disclaimers
The information and materials contained on the Site are provided for general informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment. The First Aid Training Guy LLC does not endorse any specific tests, products, or procedures that may be mentioned on the Site.
ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTHCARE PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION.
Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of Minnesota, United States of America, without giving effect to any principles of conflicts of law.
Changes to These Terms
The First Aid Training Guy LLC reserves the right to modify these Terms at any time. Any changes to these Terms will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically for updates. Your continued use of the Site after any changes have been made constitutes your acceptance of the revised Terms.
Contact Us
The First Aid Training Guy, LLC
85 7th Place East, Suite 170, Saint Paul, MN 55101
(651) 432-5277 · office@thefirstaidtraining.com
