Effective date: July 17, 2026

River City CPR (“River City CPR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

This Privacy Policy applies to information collected through our website, registration systems, email and text-message communications, and our training programs.

Information We Collect

Depending on the services you use, we may collect the following categories of personal information as defined under California law:

Personal Information

Name
Email address
Telephone number
Mailing address, if provided

Course and Certification Information

Course registrations and attendance records
Skills verification records and examination results
Certification history
Instructor and training records required by certifying organizations

Professional Information

When applicable, we may collect:

Professional license or certification numbers
Employer or agency information
EMS or healthcare credentials

Payment Information

Payments are processed through secure third-party payment processors. River City CPR does not store complete credit or debit card numbers on our systems.

Technical Information

When you visit our website, limited technical information may be collected automatically, including IP address, browser type, device information, operating system, and general website usage information.

Our website is protected and delivered through Cloudflare. Cloudflare may collect limited technical information necessary to provide security, performance, and reliability services. River City CPR does not use advertising cookies or cross-site behavioral tracking technologies.

Sensitive Personal Information

When required for certification or regulatory compliance, we may collect date of birth and emergency contact information, if voluntarily provided.

We collect this information only for legitimate business, certification, or legal purposes.

Sources of Information

We collect personal information:

Directly from you when you register for a class, complete forms, contact us, or attend training
Automatically through your use of our website
When applicable, from certifying organizations, employers, or training partners involved in your registration or certification

How We Use Your Information

We use your information to:

Register you for courses and process payments
Communicate about classes, schedule changes, and certifications
Issue certifications and maintain required training records
Meet accreditation, regulatory, and certifying-organization requirements
Respond to customer service requests
Improve our services and website
Protect against fraud, misuse, or unauthorized access

SMS and Mobile Information

River City CPR may send class reminders and follow-up text messages only to individuals who have consented to receive them. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.

Mobile information, including phone numbers, text-message opt-in data, and consent records, will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Information may be provided to service providers solely as necessary to deliver River City CPR’s messaging services.

When We Share Information

We share personal information only when necessary to provide our services or comply with legal obligations. Examples include:

Registration and learning-management platforms
Payment processors
Certifying organizations
Accreditation or regulatory agencies
Technology providers supporting our services
Government agencies or law enforcement when required by law

River City CPR does not sell personal information or share personal information for cross-context behavioral advertising as those terms are defined under California law.

California Privacy Rights

If you are a California resident, you may have the right to:

Know what personal information we collect
Request access to your personal information
Request correction of inaccurate personal information
Request deletion, subject to applicable retention requirements
Request information about how your personal information is used
Limit the use and disclosure of sensitive personal information where applicable

To exercise these rights, contact us using the information below. We may verify your identity before fulfilling your request and will respond in accordance with applicable California law.

Data Retention

We retain training records, certification records, and related information for as long as required by applicable laws, certifying organizations, accreditation standards, contractual obligations, or legitimate business purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

Questions about this Privacy Policy or requests to exercise California privacy rights may be directed to:

River City CPR
class@rivercitycpr.com
(916) 932-9402

Please also review our Terms and Conditions and Refund Policy for additional information regarding our services.

Privacy Policy