Sentinel Training Group – Privacy Policy

Effective Date: August 8, 2025

Last Updated: August 8, 2025

Sentinel Training Group ("we", "us", or "our") is committed to protecting the privacy and personal information of our students. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you enroll in or participate in our training programs.

1. Information We Collect

We collect personal information from students through online registration forms, email, phone, and in-person interactions. This may include:

Full Name
Date of Birth
Mailing Address
Email Address
Phone Number
Emergency Contact Info
Professional License or Certification Numbers (if applicable)
Payment Information (processed via secure third-party payment platforms)
Course Registration Details
Assessment Results and Certification Records

2. How We Use Your Information

Your personal information is used for the following purposes:

Course Registration & Enrollment
Issuance of Certifications
Attendance Tracking & Compliance
Payment Processing
Customer Support & Communication
Compliance with Accrediting or Certifying Bodies
Internal Analytics and Course Improvement

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties for marketing purposes. We only share your data when necessary:

With certification or accrediting organizations (e.g., AHA) to verify and issue certifications
With payment processors for secure transactions
When required by law, court order, or legal process
With third-party software used for course delivery or certification tracking (e.g., training platforms), under strict confidentiality agreements

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your data from unauthorized access, disclosure, or destruction. This includes:

Secure data storage and password-protected access
SSL encryption for online forms and transactions
Limiting data access to authorized personnel only

5. Data Retention

We retain student records only as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal and certification body requirements. You may request deletion of your data, subject to any legal or certification constraints.

6. Your Rights

You have the right to:

Access and review your personal data
Request corrections to inaccurate information
Request deletion of your personal data (where legally permissible)
Withdraw consent for non-essential communications

Requests can be made by contacting us directly at support@sentineltraining.com

7. Cookies and Tracking

If you use our website, we may collect basic usage data via cookies to improve the user experience. You can manage cookie preferences through your browser settings.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and changes will take effect upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Sentinel Training Group 1207 Delaware Avenue (4430 915-9383 support@sentineltraining.com www.sentineltraining.com