Privacy Policy
IMPACT LIFE SAFETY TRAINING
Privacy Policy
Effective Date: __________________
Impact Life Safety Training respects your privacy. This policy explains how we handle personal information provided when you contact us, register for training, or participate in a course.
1. Information We Collect
Depending on your interaction with us, we may collect:
Your name, email address, and telephone number.
Registration details, course attendance, assessment results, and certification records.
Billing information and payment confirmations.
Information you voluntarily provide when asking questions or requesting accommodations.
Please do not send payment card numbers or sensitive medical information by email or text.
2. How We Use Your Information
We use your information to:
Register you for courses and communicate class details.
Process payments and manage registration.
Document attendance, course completion, and certification eligibility.
Coordinate the issuance of course completion cards or certificates.
Respond to questions and accommodation requests.
Maintain business and training records and meet applicable requirements.
3. When Information May Be Shared
We may share information as reasonably necessary with:
Applicable training centers, certifying organizations, or authorized certification platforms.
Service providers that support payments, registration, communications, or recordkeeping.
An employer or organization that sponsors your training, when needed to confirm attendance or completion.
Authorities when disclosure is required by law.
4. Payments and External Services
If you make a payment or register through an external service, that provider handles information according to its own privacy policy. Please review the privacy policies of any external payment, registration, or certification services you use.
5. Protecting Your Information
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of electronic transmission or storage can be guaranteed completely secure.
6. Record Retention
We retain information as needed to provide training services, maintain certification and business records, resolve disputes, and comply with applicable legal and training-provider requirements. Retention periods vary by record type.
7. Your Choices and Requests
You may contact us to request access to or correction of your information, or to ask that information be deleted. Some records may need to be retained for legal, certification, or business purposes. We may need to verify your identity before fulfilling a request.
You may ask us to stop sending promotional communications. We may still contact you about your registration, payments, training, or certification.
8. Photographs and Recordings
We will request permission before using identifiable photographs, videos, or testimonials of participants for promotional purposes.
9. Children’s Information
A parent or legal guardian should contact us before registering a minor. Information needed for a minor’s participation will be handled with appropriate parent or guardian involvement and in accordance with applicable requirements.
10. Updates to This Policy
We may update this policy as our practices change. The revised policy will display a new effective date. Where required, we will provide notice of material changes.
11. Contact Us
For privacy questions or requests, contact:
Sheronda McNeal
Impact Life Safety Training
Phone/Text: 901-830-1851
Email: Lynn4359@gmail.com