Refund Policy

IMPACT LIFE SAFETY TRAINING
No-Refund and Cancellation Policy

No-Refund Policy
All registration fees and course payments are nonrefundable, except where required by law. Please confirm your availability before registering.

48-Hour Cancellation Requirement
If you need to cancel or reschedule, you must notify Impact Life Safety Training at least 48 hours before your scheduled class start time.

• At least 48 hours’ notice: Your payment may be transferred once to another available class. No refund will be issued.

• Less than 48 hours’ notice: Your payment will be forfeited and cannot be transferred. A new registration and full payment are required to attend another class.

• Failure to attend: Participants who do not attend and do not provide notice will forfeit their payment.

If We Cancel a Class
If Impact Life Safety Training cancels a class, you may choose to transfer your payment to another available class or receive a full refund.

How to Cancel or Reschedule
Email Lynn4359@gmail.com or text 901-830-1851. Notice must be received at least 48 hours before the scheduled class start time to qualify for a transfer.

Acknowledgment
By registering and submitting payment, you acknowledge that you have read, understand, and agree to this No-Refund and Cancellation Policy.

Failure to Complete Training
Participants must attend the training in its entirety and complete all required course activities and assessments. Failure to attend the entire training will result in forfeiture of payment and a failing course status. No refund, payment transfer, or certification will be issued. A new registration and full payment are required to retake the course.