IMPACT LIFE SAFETY TRAINING
Terms and Conditions

1. Registration and Payment
Registration is confirmed upon receipt of payment. Participants are responsible for selecting the appropriate course and providing accurate registration and contact information.

2. No-Refund Policy
All registration fees and course payments are nonrefundable, except where required by law.

3. Cancellation and Rescheduling
Cancellation or rescheduling requests must be received at least 48 hours before the scheduled class start time.

With at least 48 hours’ notice, payment may be transferred once to another available class.
With less than 48 hours’ notice, payment is forfeited and cannot be transferred.
Failure to attend results in forfeiture of payment.

A new registration and full payment are required after a forfeiture.

4. Attendance and Course Completion
Participants must attend the training in its entirety and complete all required activities and assessments.

Failure to attend the entire training will result in forfeiture of payment and failure of the class. No refund, payment transfer, or certification will be issued. A new registration and full payment are required to retake the course.

5. Certification Requirements
Payment and attendance do not guarantee certification. Participants must meet all applicable course requirements, including required skills demonstrations and assessments. Certification will be issued only after successful completion.

6. Arrival and Participation
Participants must arrive on time and be ready to participate at the scheduled start time. Late arrivals who miss required instruction may be unable to complete the course and will be subject to the attendance and forfeiture policy.

7. Conduct and Safety
Participants must follow instructor directions, use equipment appropriately, and treat others respectfully. Disruptive behavior, harassment, unsafe conduct, or failure to follow safety instructions may result in removal from training without a refund or certification.

8. Accessibility and Accommodations
Participants who need an accommodation should contact Impact Life Safety Training before class to discuss their needs and available arrangements. Requests will be considered in accordance with applicable law and course requirements.

9. Class Changes or Cancellations by the Business
Impact Life Safety Training may reschedule or cancel a class due to instructor availability, emergencies, or other circumstances. If we cancel a class, participants may choose a transfer to another available class or a full refund.

10. Training Materials
Participants must use course materials and equipment as directed. Course materials may not be copied, recorded, or distributed without permission from the appropriate rights holder.

11. Contact and Notices
Submit cancellation requests, rescheduling requests, and questions to:

Sheronda McNeal
Impact Life Safety Training
Phone/Text: 901-830-1851
Email: Lynn4359@gmail.com

The time your cancellation or rescheduling request is received determines whether the 48-hour notice requirement has been met.

12. Agreement to Terms
These terms must be provided before payment. By registering and submitting payment after reviewing these terms, you acknowledge that you understand and agree to them.

☐ I have read and agree to the Terms and Conditions, including the no-refund policy, 48-hour cancellation requirement, and full-attendance requirement.

Participant Name: ______________________________

Signature: ____________________________________

Date: _________________________________________