1. Introduction

At Taylored Instruction, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you register for courses, create an account, or use our services through our online registration platform or our website.

2. Information We Collect

Personal Information

We collect personal information you provide to us directly through registration or account creation, such as:

Name (if provided)
Email address (required for account creation and communication)
Phone number (if provided for SMS notifications or other services)
User account credentials (managed securely via our authentication provider)
Profile information, including instructor status or course participation details
Any other information you voluntarily submit through the registration platform or during interactions with our services

Automatically Collected Information

We may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type
Access times
Pages visited and actions taken within the registration platform

Media

If you upload images or files to our platform, please avoid including embedded location data (such as EXIF GPS), as this information may be accessible to others who download the files.

3. How We Use Your Information

To Provide Services

We use your information to:

Create and manage your user account
Authenticate you when you log in
Determine your access level based on your role (e.g., instructor, student)
Register you for courses and manage your bookings
Send updates about your account, course status, or important notices
Facilitate communication, including responding to inquiries or requests

SMS Notifications

If you opt-in for SMS notifications, we use your phone number to:

Send messages about training opportunities and course reminders
Provide important updates related to your registration

Improving Our Services

We use information to understand how our registration platform is used, improve our offerings, and enhance your experience.

4. Cookies

We use cookies to:

Remember your preferences and settings
Facilitate login and authentication
Analyze platform usage to improve performance

You can control or delete cookies through your browser settings. Disabling cookies may affect your experience on our registration platform.

5. Embedded Content and Third-Party Services

Our platform may include embedded content (such as videos, images, or articles) from other websites. Embedded content behaves as if you visited the source website and may collect data about you, use cookies, and track your interaction. We are not responsible for the privacy practices of these third-party sites.

6. Sharing and Selling of Information

We do not share, sell, rent, or trade your personal information, including your phone number, with third parties for their marketing purposes.

Your personal information, including email address and profile data, may be accessible to authorized administrators for the purpose of managing course registrations, providing support, or maintaining the service.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction or deletion of your personal data, except where we are required to retain it for administrative, legal, security purposes, or for the basic functioning of your account (e.g., your user ID).

To exercise these rights, please contact us using the information below.

9. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

10. Your Choices

Opt-Out: You can opt-out of marketing emails or SMS notifications at any time by following unsubscribe instructions or contacting us directly.
Access and Correction: Contact us to request access to or correction of your personal information.

11. Automated Detection

We may use automated tools to detect spam or abuse on our registration platform.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or a platform notice.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

Email: info@tayloredinstruction.com

Phone: (360) 658-8199